Although the hosting service provided by the different companies is practically the same, every provider has got a personalized platform with its own tweaks and different ways to do particular operations. In situations like this, a big knowledge base will be extremely helpful both for people with little to no previous experience and for technically practiced users who will ultimately find out how given operations are executed, but will lose valuable time in the process. The aim of such a knowledge base is to help make the service fast and easy to use, sparing users plenty of time and efforts. The outcome is more satisfied customers, since they can effortlessly find the information they are looking for, and substantially less work for the help desk support staff members, because typically most of the inquiries and difficulties that clients have are already included in the knowledge base. Provided that the articles themselves are competently written and encompass more things, you’ll be able to discover more not only about your own account, but also about the web hosting service as a whole.
Extensive Online Documentation in Cloud Web Hosting
If you get a cloud web hosting
plan through our company, you’ll be provided with access to our exhaustive online documentation where you will see information on pretty much everything connected to our web hosting plans. The topics vary from how to create an email address on your telephone, to how to accomplish various things using an .htaccess config file. The articles themselves are written in a simple-to-comprehend fashion and feature comprehensive manuals on how to perform a particular operation in your Hepsia hosting Control Panel. You can also find info that is not related directly to Hepsia, for instance one that concerns web-based apps on your computer. The entire archive of articles will be located in the Help section of the Control Panel, but those that are related to a specific Control Panel section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you’ll be able to find out practically everything associated with your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans
come with exhaustive online technical documentation where you will find info on all the features that our created-developed Hepsia hosting Control Panel offers, plus solutions to different questions and predicaments that you might encounter. All installation manuals include thorough instructions, which means that you won’t need to worry about omitting something if you need to export a database, for example. The troubleshooting articles cover different likely reasons for specific issues and the solution for each one of them, so if you aren’t able to send emails although you have the correct SMTP server settings, for example, you can quickly see what the reason could be and recover the issue with a couple of clicks in your email client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find related articles in each of its sections. In case you desire to examine all help articles, click on the Help link, which is located in the top right-hand corner of the Control Panel.