Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • You can find nearly all the answers to your questions in the user–friendly Help Center section built into APT Cloud’s Website Control Panel. It boasts a rich repository with regularly asked questions and in–depth educational articles written by our skillful technical support staff.

  • Top quality support service
  • Educational Videos

  • We have prepared a selection of how–to video tutorials that detailedly show how to settle a common issue connected to your Linux cloud web hosting plans account. You’ll find the how–to video clips in the Help section.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a 24/7 technical support service and include a sixty–minute ticket response time guarantee. Our skilled tech support engineers will be at your disposal 24–7–365 and will remedy any issue that you may have within less than one hour after the technical support ticket submission. Normally, a reply will be given to you within 20 minutes.