Q: What does the website migration service involve? Will my website be safe?
A: The website migration service offered by APT Cloud is entirely free of charge and consists of moving all your files, databases and emails from your current provider to your brand new hosting account with us. We will also update all the settings necessary for your sites to be completely functional on our super–modern cloud hosting platform.Our technicians are fully capable of moving just about any site. With years of experience behind their backs, they are experts in the specificities of our hosting platform, our Control Panel and all other commonly used Control Panels. For them, transferring a custom web application with a lot of custom libraries is as easy as moving a plain WordPress–based weblog.
Q: How long will the web site migration procedure take?
A: There are lots of factors to think about – the overall number of files, the physical size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. Even so, we do try to perform all website migrations within a 48–hour time window. Less sizeable web sites are transferred much faster – usually within 24 hours.
Q: Do you require anything from me before you start moving my website?
A: We’ll require the login details for your old hosting provider’s Control Panel and the web site’s name (domain name).
Q: My present hosting account has delicate info inside. How can I trust you?
Q: What about downtime? Will my web site be offline?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. As soon as the transfer is done, we’ll make sure that everything is functioning properly and that the integrity of your data is not compromised before notifying you that the transfer is finished. Then we will tell you how to transfer the domain to your hosting account with us and how to edit your DNS settings.
Q: Will my present hosting provider need to do anything?
A: No. Apart from your login details for the Control Panel, we don’t require anything. We will never touch base with your hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you transfer web content from?
A: We can transfer your website from any web hosting provider or any Linux–powered web hosting platform provided that we can get access to the Control Panel and there’s FTP access available.The only web sites that we’re unable to migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.