Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply warranty with all our Linux cloud web hosting plans packages, meaning that each support question you send is going to be reacted to within an hour maximum. Our support crew members have been trained to immediately remedy any situation and to present you with on time advice on any difficulty that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any problem you may have to do with our services. We have consultants available most of the time to present support at any time required. Feel free to use the ticketing system or send us a message any time, or pick up the phone or use the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • APT Cloud has integrated a complete education base into the Control Panel which enables you to get handy step by step guidelines any time. Each part of the Control Panel possesses its own contextual guide area displaying a group of how–to posts. We have also made videos to offer you a better idea of just how to perform any presented activity.