A 99.9% Server Uptime
Our cloud web hosting platform is based on a steady, high–end hardware configuration and a significantly customized Linux version. So, no matter what your site is, or how many website visitors you’ve got, or even in case there’s a DDoS attack, our machines will stay up and your web sites will stay accessible online.
Our Linux cloud web hosting plans packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is essential that you also build your own network architecture. For this reason, we set up a custom internal network in each one of our datacenter facilities. Relying on high–end Juniper routers and switches, our internal network allows for flabbergastingly fast data transmission rates and is also fully redundant.
As a result, you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, no matter which hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to lessen all potential risks with our cloud hosting packages and although we offer first–class customer support, there are instances when the client simply isn’t content with what we offer. Or he needs to migrate to a more robust web hosting solution, such as a VPS server or even a dedicated server.
Because of this, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not fully happy, you will get a refund.
24/7 Technical Support
In the event that you have a web hosting company, your technical engineers are of principal importance. This is why we have conscientiously gathered a very skillful team of technical support engineers, each with several years of training behind his back. With their help, we offer 24x7 support with each of our hosting packages.
And not just that, we offer a 1–hour response time guarantee. All help requests are answered within one hour and our average ticket response time is well under twenty minutes!