Installation and Troubleshooting
Discover what the Installation & Troubleshooting feature available with the Virtual Private Servers and the dedicated servers involves.
One of the usual reasons to get a server of your own is the fact that you'll have complete control over the software environment and you'll be able to install anything you wish. This will permit you to run applications that require particular software to be present on the server, which is not possible with a shared Internet hosting server where you are able to install software only in the account, but not on a root level. In case you're not very experienced with this sort of matters, nonetheless, you may experience problems because managing a server of your own is different from managing a conventional shared Internet hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, thus our admins can handle different tasks that should be performed or can resolve a variety of issues that you may face.
Installation and Troubleshooting in VPS Servers
The upgrade comes with sixty minutes of custom work on your web server, so in case you obtain any of our VPS servers
plans, you could benefit from this service and have our admins do different tasks which you are unable to carry out yourself or you have no time. They can install and set up any piece of third-party software for you in case the installation is complex or they can troubleshoot any application that doesn't work adequately for some reason. You can add the upgrade to your plan as often as you want depending on the time needed for a particular task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade provides 30 minutes of custom work on your server as well, but in case you require more than that, you could always add the Installation & Troubleshooting upgrade with a couple of clicks from the billing area.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated web hosting plans
and if you add it, our experienced administrators will be able to help you with anything on your server. For example setting up any third-party software which you might want to use on the hosting server and troubleshooting any script that functions inadequately or doesn't run at all. Our upgrade includes 1 hour of work and if a certain task is not very time-consuming, we will add the remaining time to your account. You will be able to see how many minutes are left inside your billing Control Panel and use them when you need support again. The Installation & Troubleshooting upgrade can be ordered at any moment, so in the event that you need something to be installed in the very beginning, you could add it to your order during the sign up process, while if you need assistance afterwards, you'll be able to add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack also, but just in case you require additional work to be carried out on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the very best possible way.