1 hour ticket response
We are dedicated to supplying a rapid and adequate response to each technical support ticket posted by a client. Our trained client service team members will examine your issue and will offer you the best option. We offer a 1–hour response time guarantee for all trouble tickets. In fact, the average response time has proven to be twenty minutes.
A First–Class Help Desk Service
We’ve got a team of web hosting support professionals who are ready to reply to all your inquiries whenever you require support. Most of our client support engineers have lots of years of experience in the Linux cloud web hosting plans sector, which implies that you can constantly rely on prompt and comprehensive answers to your requests.
A User–Friendly Help Center Section
In the Website Control Panel you’ll find an intuitive Help section where you can find quick tips on how you can use our services. You can find the answers to your questions in our F.A.Q. archive, find more information in the web hosting account management articles or watch our how–to video tutorials.